Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Microsoft Windows 11

Hello,

I have a question about the RAM compatibility of the HP laptop model 15z-fc000, which uses an AMD Ryzen 7 7730U processor. Can the RAM be upgraded to more than 16GB? Specifically, is it able to support two 16GB sticks?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

There is no service manual available for your notebook yet, but according to the specs for the model series, HP indicates with the processor your notebook has, the memory is removable, and it supports 2 x 8 GB of DDR4-3200 memory.

 

HP 15.6 inch Laptop PC 15-fc0000 series specifications | HP® Customer Support

 

If you want to see if it is possible to install more than 2 x 8 GB of memory, you can run this command:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

View solution in original post

1 REPLY 1
HP Recommended

Hi:

 

There is no service manual available for your notebook yet, but according to the specs for the model series, HP indicates with the processor your notebook has, the memory is removable, and it supports 2 x 8 GB of DDR4-3200 memory.

 

HP 15.6 inch Laptop PC 15-fc0000 series specifications | HP® Customer Support

 

If you want to see if it is possible to install more than 2 x 8 GB of memory, you can run this command:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.