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‎05-26-2022 04:20 PM

HP Recommended
Product: HP 255 G8 Notebook PC (347S5AV)
Operating System: Microsoft Windows 10 (64-bit)

Hi, I bought the computer HP 255 G8 Notebook PC (347S5AV) - Ryezen 7 5700U, 8 Gb ram 3200 GHz. I would like to know if I can increase it by another 8 Gb to get to 16 Gb total and in case if I could update it what ram should I buy (I don't say the latency of the ram)? Sorry if I ask there but from my HP dashboard, if I click on my product, it doesn't show me anything.

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1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-27-2022 08:59 AM

HP Recommended

Today I called HP Support and they sent me the correct file with the notebook specifications.
For all those who have the same problem as me can see the computer specification file at this link: https://h20195.www2.hp.com/v2/GetDocument.aspx?docname=c06913989 

View solution in original post

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4 REPLIES 4

‎05-26-2022 04:25 PM

HP Recommended

@Cris_17 

 

Specs of the series

 

                 https://support.hp.com/au-en/document/c06955650

 

You can add SAME existing 8GB to slot 2 or you can use

 

             https://www.crucial.com/memory/ddr4/ct8g4sfra32a/ct19962722

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎05-26-2022 04:30 PM

HP Recommended

Hi and thanks for the reply.
I would ask you if the doc "https://support.hp.com/au-en/document/c06955650" is correct for my notebook because I already saw it but in it there isn't my processor (Ryzen7 5700U).

 

Regards.

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‎05-26-2022 04:52 PM

HP Recommended

@Cris_17 

 

That is officially from HP. And manuals

 

             https://support.hp.com/au-en/product/hp-255-g8-notebook-pc/38151405/manuals

 

Regards.

                 

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎05-27-2022 08:59 AM

HP Recommended

Today I called HP Support and they sent me the correct file with the notebook specifications.
For all those who have the same problem as me can see the computer specification file at this link: https://h20195.www2.hp.com/v2/GetDocument.aspx?docname=c06913989 

Was this reply helpful? Yes No
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