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‎08-02-2020 10:27 AM

HP Recommended
Product: HP ENVY x360 15-ds1003ca
Operating System: Microsoft Windows 10 (64-bit)

Hi there, does anyone how I can determine what RAM is compatible with this model and up to what capacity? I bought this from Costco.ca. It came with 8GM of DDR4 3200mhz RAM and I would like to upgrade it to 16GB or 32GB.

 

Thanks,

1 REPLY 1

‎08-02-2020 01:30 PM

HP Recommended

Hi:

 

Below is the link to the crucial memory report for your notebook.

 

https://www.crucial.com/compatible-upgrade-for/hp---compaq/envy-x360-15-ds1003ca

 

According to the report, it supports 2 x 16 GB of memory.

 

I cannot find an up to date service manual.  The one on your notebook's support page has the older model series.

 

https://support.hp.com/za-en/product/hp-envy-15-ds1000-x360-convertible-laptop-pc-series/32552501/ma...

 

I would also open up the notebook first and confirm the memory is removable.

 

On my 15-ee047nr which has the same processor as your model, it says the memory is onboard and not upgradable, yet there is a section in the service manual that has the memory removal and replacement procedure.

 

Very contradictory.

 

http://h10032.www1.hp.com/ctg/Manual/c06618426

 

 

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