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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
14,273
4,270
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HP Recommended
Hello
the product number does not identify the exact model here:
300J2PA
https://support.hp.com/us-en/product/hp-pavilion-gaming-15-ec1000-laptop-pc-series/32612064/model/38...
a search from google, indicates this one is this correct?
https://support.hp.com/ee-en/document/c07074027
check what's in place
AMD Ryzen ™ 5 4600H
8 GB DDR4-3200 MHz RAM (1 x 8 GB)
the possibilities are shown here but Model numbers: 15-ec0xxx, 15z-ec000
try :
HP PCs - Damage Not Covered by the HP Standard Limited Warranty | HP® Customer Support
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was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------
14,273
4,270
1,393
HP Recommended
Hello
the product number does not identify the exact model here:
300J2PA
https://support.hp.com/us-en/product/hp-pavilion-gaming-15-ec1000-laptop-pc-series/32612064/model/38...
a search from google, indicates this one is this correct?
https://support.hp.com/ee-en/document/c07074027
check what's in place
AMD Ryzen ™ 5 4600H
8 GB DDR4-3200 MHz RAM (1 x 8 GB)
the possibilities are shown here but Model numbers: 15-ec0xxx, 15z-ec000
try :
HP PCs - Damage Not Covered by the HP Standard Limited Warranty | HP® Customer Support
--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------
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