• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve for 5 Long and 3 Short Blinks on your HP Laptop Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?

‎07-13-2025 02:43 PM

HP Recommended
Product: HP 240 G8 Notebook PC (43Q71AV)
Operating System: Microsoft Windows 11

I want to upgrade my RAM from 8GB to 16GB, but I am unsure whether my system will be able to take it or not. I used the command line, but showed me that my max capacity is 32GB, same with Crucial System Checker. Yet, I'm worried that it'll bottleneck at 12GB. Kindly help me out in figuring my max memory capacity. I have an 8gb stick right now and want to fill the other slot with another 8gb if possible.

Reply
1 REPLY 1

‎07-13-2025 03:25 PM - edited ‎07-13-2025 03:27 PM

HP Recommended

@SwapKaze,

 

If you know your model has an unused second slot, your notebook has an Intel Core processor, not Pentium or Celeron. 

 

According to your service manual (on page 1), your model supports 16 GB (2x8 GB) GB DDR4-2666 memory.

 

Hopefully, you are now sure that you can install an 8 GB DDR4-2666 module in the second slot. You can use DDR4-3200 memory, but it'll downclock to 2666.

Maintenance and Service Guide

 

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.