• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP 14-BS047na 2CQ58EA # ABU
Microsoft Windows 10 (64-bit)

Hi, I recently purchased the HP 14-BS047na laptop.  I would like to upgrade the current RAM from 4MB to 8MB.  Can you help me as I want to know the exact ram to purchase. Do I add to what is already in the laptop or replace?  Is the ran slot(s) accesable under the cover?  Thanks in advance for you help.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Your PC supports max 8GB of DDR3L-1600Mhz  SDRAM

 

It has one slot, so you need to replace the 4GB stick you have installed at the moment. 

 

On page 49 of service manual you can see various steps to upgrade the RAM:

 

http://h10032.www1.hp.com/ctg/Manual/c05485573

 

So what you need and can search online is 

 

8GB DDR3L 1600Mhz Sodimm

 

Hope it helps,

David

 

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

View solution in original post

1 REPLY 1
HP Recommended

Hi,

 

Your PC supports max 8GB of DDR3L-1600Mhz  SDRAM

 

It has one slot, so you need to replace the 4GB stick you have installed at the moment. 

 

On page 49 of service manual you can see various steps to upgrade the RAM:

 

http://h10032.www1.hp.com/ctg/Manual/c05485573

 

So what you need and can search online is 

 

8GB DDR3L 1600Mhz Sodimm

 

Hope it helps,

David

 

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.