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DejanAlex
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Message 1 of 2
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Flag Post

RAM upgrade issue and Registering product

‎10-01-2020 08:35 AM - edited ‎10-01-2020 08:40 AM

HP Recommended
Product: HP Notebook 15s-fq1008nia
Operating System: Microsoft Windows 10 (64-bit)

Dear all,

I bought a new laptop model HP Notebook 15s-fq1008nia ... I was told from the store that the laptop has 8 GB of RAM and that it can be upgraded with another 8 ... Now it has 16 GB of RAM ... Later I saw that the laptop according to the factory specification is with 4 GB instead of 8 as I was told ... My question is can anyone confirm how much memory can be built into this model, because I have a feeling that I have been played, ie that I am not I got what I paid for.Also when I wanted to register the product I get information that it was registered two months ago and the product was purchased a week ago ... Maybe someone could help me with this question

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banhien
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Message 2 of 2
Flag Post

‎10-01-2020 03:56 PM

HP Recommended

@DejanAlex 

 

Its specs

 

          https://support.hp.com/au-en/document/c06681496

 

It has  4 GB DDR4-2666 SDRAM (1 x 4 GB) now. You can upgrade to

 

   (a) 16GB: install 8GB each to both slots using the following compatible RAM

                   https://www.crucial.com/memory/ddr4/ct2k8g4sfra266/ct18800628

   (b) 32GB: install 16GB each to both slots using the following compatible RAM  (will run at 2666MHz):

                  https://www.crucial.com/memory/ddr4/bl2k16g32c16s4b/ct16730501

     or         https://www.crucial.com/memory/ddr4/ct2k16g4sfra266/ct18848139

 

Regards.

 

BH
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