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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- RAM upgrade on new HP Pavilion X360 laptop

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08-19-2023 09:52 AM
Hello everyone,
I recently picked up this new HP Pavilion x360 laptop, it's got the 13th Gen Intel Processor (Raptor Lake), from a $799 CAD deal at Best Buy. The store agents claim that I can upgrade the RAM at anytime, but after researching once I bought the system, I found out that it's onboard. It has 8 GB of RAM, but is there any possibility I can upgrade the laptop's RAM, or suck it up and live with it? I really love it but I really dislike that manufacturers just wanna restrict people upgrading their own components.
Cheers
08-19-2023 10:00 AM
Hi:
HP only has the service manual for the older 14-ek0xxx model series on your notebook's support page.
HP Pavilion x360 14 inch 2-in-1 Laptop PC 14-ek1000 (742H9AV) - Setup and User Guides | HP® Support
You are correct. Unfortunately, the memory is onboard and cannot be upgraded.
The only way to upgrade the memory is to buy the system board that comes with 16 GB of memory.
Not only would that be a huge expense, but since HP doesn't have the manual for the notebooks with the Raptor Lake processors no one here would know what the motherboard options and part numbers are.
I'm finding on the 14" and smaller display size notebooks, onboard memory is becoming commonplace.
I've even come across a few models where the Wi-Fi cards are integral parts of the motherboard.
Yes, not being able to upgrade the memory is limits the notebook's capabilities, but worse than that, if the memory fails, then you would have to replace the motherboard instead of buying a $15 memory chip.