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‎03-13-2023 02:24 AM

HP Recommended
Product: HP Pavilion Laptop PC 14-dv0000 (46P38AV)
Operating System: Microsoft Windows 11

Hi - my current RAM is just 4GB - what upgrade options do I have ? Is the maximum supported RAM upgrade 16GB or 32GB for this 2023 model.

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1 ACCEPTED SOLUTION

Accepted Solutions

‎03-13-2023 06:56 AM

HP Recommended

Hi:

 

HP only has the maintenance and service guide for the newer 14-dv1xxx model series on your notebook's support page.

 

HP Pavilion Laptop PC 14-dv0000 Manuals | HP® Customer Support

 

According to chapter 1 of the manual, your notebook has two memory slots and can support 2 x 8 GB of memory.

 

The Crucial memory report for your notebook's model series indicates that it will support 2 x 16 GB of memory.

 

HP - Compaq Pavilion 14-dv0000 | Memory RAM & SSD Upgrades | Crucial UK

 

You can do this to see how much memory your notebook can support:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

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1 REPLY 1

‎03-13-2023 06:56 AM

HP Recommended

Hi:

 

HP only has the maintenance and service guide for the newer 14-dv1xxx model series on your notebook's support page.

 

HP Pavilion Laptop PC 14-dv0000 Manuals | HP® Customer Support

 

According to chapter 1 of the manual, your notebook has two memory slots and can support 2 x 8 GB of memory.

 

The Crucial memory report for your notebook's model series indicates that it will support 2 x 16 GB of memory.

 

HP - Compaq Pavilion 14-dv0000 | Memory RAM & SSD Upgrades | Crucial UK

 

You can do this to see how much memory your notebook can support:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

1 person found this reply helpful
Was this reply helpful? Yes No
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