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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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Accepted Solutions
HP Recommended
With the specs your notebook has, you should see blazing performance. Unfortunately there is no free memory slot from which to upgrade the memory. The memory (RAM) is soldered onto the system board,
The following things could be causing what appears to be low performance. Check them all.
If your 256 SSD has been filled to 90% or more of its maximum capacity.
your temp folder has never been cleared
Your virtual memory setting could also be set too high. It should be set to 12 GB of virtual memory
https://laptopmedia.com/highlights/inside-hp-envy-13-13-aq0000-disassembly-and-upgrade-options/
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
HP Recommended
With the specs your notebook has, you should see blazing performance. Unfortunately there is no free memory slot from which to upgrade the memory. The memory (RAM) is soldered onto the system board,
The following things could be causing what appears to be low performance. Check them all.
If your 256 SSD has been filled to 90% or more of its maximum capacity.
your temp folder has never been cleared
Your virtual memory setting could also be set too high. It should be set to 12 GB of virtual memory
https://laptopmedia.com/highlights/inside-hp-envy-13-13-aq0000-disassembly-and-upgrade-options/
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
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