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‎11-04-2026 04:34 AM

HP Recommended
Product: HP Pavilion x360 Convertible Laptop PC 14-dw1000 (1W802AV)
Operating System: Microsoft Windows 11

Hello there,
I own an HP Pavilion x360 Convertible 14-dw1039TU, but my product is recognized differently as PC 14-dw1000. 
My computer specs are 14-dw1039TU, SKU 2R2H6PA#ACJ, motherboard 87F5, BIOS F.56.
It currently has 2 × 4 GB Samsung DDR4-3200 SODIMM modules. Windows SMBIOS reports a maximum capacity of 32 GB and two memory devices.
Can I upgrade to 2 × 16 GB DDR4-3200 SODIMM modules?
Is this configuration supported by the motherboard and BIOS?
Also I would like to kneo if I can upgrade into a 24 GB RAM, into mismatched chip pairs. 
Thank you. 

Reply
1 REPLY 1

‎11-04-2026 06:14 AM

HP Recommended

Hi:

 

Your 14-dw1039TU notebook is a member of the 14-dw1000 model series which consists of many different models.

 

You can see from the parts list that the 2R2H6PA identifies it as a member of the 14-dw1000 model series.

 

HP PartSurfer

 

If the report you ran shows the notebook can support 32 GB of memory, you should be able to install 2 x 16 GB of DDR4-3200 CL22 memory in your notebook.

 

You can run 24 GB in the notebook, but it will not run in the better performing dual channel mode with mismatched memory chips.

 

I would not buy an 8 GB memory chip if installing 32 GB is your ultimate goal.

 

If you want to install the 16 GB chips incrementally, best to just leave one of the 4 GB chips installed and have 20 GB.

 

You can download the service manual for the previous 14-dw0xxx model series from the link below:

 

HP Pavilion 14-dw0000 | Maintenance and Service Guide - Page 1

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