• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Pavilion 15-cb527tx
Microsoft Windows 10 (64-bit)

Hi,

 

I have a Pavilion 15-cb527tx. I got it 2nd hand. It currently has 2 x 4gb Ram chips. There are no spare slots. I was wondering if it is possible to upgrade to 16Gb by replacing the current chips with 2 x 8gb Ram. Will the motherboard accept this? What are the exact Ram chips I need to get?

 

Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Johnr86 

 

your computer supports up to 16 GB of system RAM and here you have information for memory RAM

 

Memory module (DDR4-2400)     Part Number
8 GB memory                                     862398-855
4 GB memory                                     862397-855
2 GB memory                                     864271-855

 

Here you have information about your computer

http://h10032.www1.hp.com/ctg/Manual/c05493193.pdf

 

Hope solve your doubts, if yes let me know it.

 

Regards!

I work on behalf of HP, regards.
Click the KUDOS thumb; up on the left to say 'Thanks' Make it easier for other people to find solutions

View solution in original post

2 REPLIES 2
HP Recommended

Hi @Johnr86 

 

your computer supports up to 16 GB of system RAM and here you have information for memory RAM

 

Memory module (DDR4-2400)     Part Number
8 GB memory                                     862398-855
4 GB memory                                     862397-855
2 GB memory                                     864271-855

 

Here you have information about your computer

http://h10032.www1.hp.com/ctg/Manual/c05493193.pdf

 

Hope solve your doubts, if yes let me know it.

 

Regards!

I work on behalf of HP, regards.
Click the KUDOS thumb; up on the left to say 'Thanks' Make it easier for other people to find solutions

HP Recommended

Thanks for the prompt reply!

my testing
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.