RAM upgrade

[ylmazemirx]

Hi, i am planning to buy this laptop and i wanted to know if i upgrade or change the rams and the ssd will it void the warranty in this model? Thanks.

[Paul_Tikkanen · Accepted solution]

Hi:

This is a peer-to-peer forum. 

We do not work for or represent HP, so we cannot write on their behalf regarding the warranty terms and conditions.

Below is the link to the service manual.

Maintenance and Service Guide (hp.com)

According to chapter 5 of the manual, upgrading the memory or SSD is a customer-authorized procedure.

Off the record, most folks that believe they can do the work themselves do the upgrades, and normally the warranty will not be voided unless you break something in the process of doing the upgrades.

However, if your notebook ever needs warranty service, you must return it to its original hardware configuration, which means undoing any of the upgrades you did before sending the notebook in for warranty service.

If you want official guidance from HP, please contact HP customer service starting at the link below:

HP ile İletişime Geçin | HP® Türkiye

[ylmazemirx]

Thank you so much! This was what i was trying to learn, you helped a lot.

[Paul_Tikkanen]

You're very welcome.

Glad to have been of assistance.