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Message 1 of 2
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HP Recommended


RAM upgrade

HP Notebook 1BQ14UA#ABA
Microsoft Windows 10 (64-bit)


So I just purchased this laptop and I'm thinking of upgarding the RAM. However I cannot find this particular product on any support site nor can I find out the exact RAM it uses. I know I currently have 8gb ram, and I know I need to find the same kind so that they work together.  But I cannot find any information regarding what type of RAM I need. 


Also, along the same veins, with this laptop is it possible to add another HDD? Or replace the current one with an SSD?


Thank you for your help

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Message 2 of 2
Flag Post
HP Recommended


RAM upgrade



Looked like you bought this machine from Best Buy. And the following link shows its RAM information:


it uses  DDR3L


Page 2 of the manual shows:


Two SODIMM slots - customer accessible / upgradeable
DDR4-2133-MHz dual channel support, 1.2V
DDR3L-1600-MHz dual channel support, 1.35V
Supports up to 16 GB of system RAM in the following configurations:
● 16384-MB total system memory (8192×2)
● 12288-MB total system memory (8192×1) + (4096×1)
● 8192-MB total system memory (8192×1) or (4096×2)
● 6144-MB total system memory (4096×1) + (2048×1)
● 4096-MB total system memory (4096×1) or (2048×2)


Page 49 of the manual shows how to add/replace RAM







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