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HP Notebook - 14-bs560tu
Microsoft Windows 10 (64-bit)

I wanted to know if my laptop is compatible for RAM upgrade and if it will help to speed up the performance because currently it's very slow. used memory is about 3.5gb out of 4gb. can someone help. virtual support can't help. thank you!

1 REPLY 1
HP Recommended

Hi:

 

Yes, your notebook supports up to 2 x 8 GB of memory.

 

The first memory chip listed would be a compatible 8 GB memory chip for your notebook.

 

Memory RAM & SSD Upgrades | hp - compaq | hp 14-bs series | HP 14-bs560tu | Crucial.com

 

Below is the link to the service manual where you can find the memory removal and replacement procedure.

 

HP 14 Laptop PC (Intel)HP 14g Laptop PCHP 14q Laptop PC Maintenance and Service Guide

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