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HP Recommended
HP Pavilion Laptop 13-an0xxx
Microsoft Windows 10 (64-bit)

Hi,

the current  RAM on my laptop is 8GB Samsung 2400MHz, i wonder if it possible to update it to 16 GB or higher?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

No it is onboard:

 

On-board system memory, non-customer-accessible/non-upgradable
Supports up to 8-GB of system memory

 

Manual 

 

Not sure how you determined it is Samsung memory? On-board means soldered to the motherboard so no way to upgrade

View solution in original post

1 REPLY 1
HP Recommended

No it is onboard:

 

On-board system memory, non-customer-accessible/non-upgradable
Supports up to 8-GB of system memory

 

Manual 

 

Not sure how you determined it is Samsung memory? On-board means soldered to the motherboard so no way to upgrade

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