• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎02-11-2019 04:37 PM

HP Recommended
Product: HP Notebook - 14-am002ne
Operating System: Microsoft Windows 10 (64-bit)

Hi everyone, I just wanna know what are the upgrade options for my laptop Rams?.

Please guys provide me with links for purchasing the Rams, from Amazon or ebay, if you have any ideas about the upgrade options?!

Thanks in advance.

1 REPLY 1

‎02-13-2019 02:45 AM

HP Recommended

@mishomarzuk

 

Greetings and Welcome to the HP Support Community. 

 

Don't worry, I'm here to help! 

 

According to the Product Specifications Page, there's a 4 GB installed. 

 

You can upgrade up to 8 GB, 4 GB on each slot. Please refer to page# 2 of the USER MANUAL. The part# for the $ GB RAM is 862397-859. 

 

You may Contact HP Support in your region to order the part. 

 

Hope this helps!

 

Let me know if you have any other questions

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!


Have a great day ahead 🙂

Asmita
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.