• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎07-16-2022 06:44 AM

HP Recommended
Product: HP ENVY m6-n015dx Notebook PC (ENERGY STAR)
Operating System: Microsoft Windows 8.1 (64-bit)

My notebook battery is not working. I am not able t find any battery for replacement in HP store, Please provide link to buy. the model is HP ENVY m6-n015dx Notebook PC (ENERGY STAR). request help as early as possible.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-16-2022 09:35 AM

HP Recommended

Here is the maintenance & service guide

http://h10032.www1.hp.com/ctg/Manual/c04499120.pdf

Main battery (see chapter 3 page17, item 20 in the manual at the hyperlink)

There are two compatible batteries:
I highlighted the HP part number. They are available at Amazon.in, which is local to your region of the world.
6-cell, 62-Wh, 2.80-Ah, Li-ion battery 710417-001
https://www.amazon.in/s?k=hp+laptop+battery+710417-001&crid=7GCIPTWUH7GB&sprefix=hp+laptop+battery+7...


6-cell, 47-Wh, 2.20-Ah, Li-ion battery 710416-001
https://www.amazon.in/s?k=hp+laptop+battery+710416-001&crid=37H5TOWAV4Y3Y&sprefix=hp+laptop+battery+...


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎07-16-2022 09:35 AM

HP Recommended

Here is the maintenance & service guide

http://h10032.www1.hp.com/ctg/Manual/c04499120.pdf

Main battery (see chapter 3 page17, item 20 in the manual at the hyperlink)

There are two compatible batteries:
I highlighted the HP part number. They are available at Amazon.in, which is local to your region of the world.
6-cell, 62-Wh, 2.80-Ah, Li-ion battery 710417-001
https://www.amazon.in/s?k=hp+laptop+battery+710417-001&crid=7GCIPTWUH7GB&sprefix=hp+laptop+battery+7...


6-cell, 47-Wh, 2.20-Ah, Li-ion battery 710416-001
https://www.amazon.in/s?k=hp+laptop+battery+710416-001&crid=37H5TOWAV4Y3Y&sprefix=hp+laptop+battery+...


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.