• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎01-20-2022 03:23 AM

HP Recommended
Product: HP Pavilion - 15-cw1010nl
Operating System: Microsoft Windows 11

Avevo una pessima qualità video della webcam integrata del mio HP Pavilion 15-cw (fortissima dominante blu, grossa grana, mancanza di messa a fuoco). Ho risolto scoprendo che il produttore della webcam è Realtek, con circuito integrato RTS5822 e installando il loro driver. I driver HP forniti sul sito non funzionano.
Ho risolto così:
1. ho disinstallato la webcam da "Gestione Dispositivi" (ALT+X), specificando che windows eliminasse i driver della webcam dal PC
2. Ho scaricato e installato il driver Realtek RTS5822 (https://www.realtek.com/en/component/zoo/category/pc-camera-controller-usb-2-0-interface-software)
3. Ho avviato il programma "Fotocamera" di Windows 11

Adesso funziona correttamente.

To solve the problem I had with my webcam in windows 11, I had to look for the drivers of the manufacturer of the integrated circuit (Realtek RTS5822 - https://www.realtek.com/en/component/zoo/category/pc-camera-controller-usb-2-0-interface-software). Once installed, the camera started wokring correctly.

Category:
1 REPLY 1

‎01-20-2022 07:52 AM

HP Recommended

Hi @Alì ! 

Thank you for visiting our English HP Support Community.

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,
MayS. 

I work on behalf of HP
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.