RTC assembly for 15-BL112DX

[BANDEE829]

Had the laptop not shutting down problem and I decided to follow the solution posted here: https://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/Latest-Win10-update-Spectre-won...

While I was removing the twisted wires for the RTC battery, one end of the ground cable pin broke off. Can someone let me know where I can find a replacement RTC battery assembly for 15-BL112DX?

TIA

[The_Fossette]

@BANDEE829,

Welcome to the HP Support Community!

I reviewed your post and I understand that you want to purchase the RTC battery assembly for your computer.

Don’t worry, I assure you I will try my best to get this sorted.

You can purchase all the replacement parts available for your computer from the HP part surfer.

Follow the steps in the below article for detailed instructions.

https://support.hp.com/us-en/document/c00372736

Or you can contact support and they will assist you in ordering the part.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!