RTX 2060 MAX Q Gaming BAD??

[Raheel96]

I bought this laptop for work but checked reviews and saw it can run games at high settings at  constant 50 - 60 fps. When i run warzone its very laggy the frames drop contsantly. i have updated the laptop drives and checked all settings to power etc. HP are saying do fresh install but the laptop is just 3 months old and lightly used, they also said upgrade ram but 16 should be enough.

i think its getting too hot or there is something going on wth it,

 check the screenshot attached.

A friend said it needs cooling pals but i dont think itll make a big difference and he said try undervolt.

[Nirvana_95]

Hi @Raheel96

Welcome to the HP Support Community. Thanks for bringing this to our notice.

I see that you are facing FPS drop-related issues on your system. Do not worry, we are here to fix it.

Let's try updating the Bios, Chipset, and graphics card drivers either from our HP support website, using this link or downloading it using HP Support Assistant.

Download and install HP support assistant on your PC. It should automatically download and install the latest updates and drivers for your PC.

Refer to this link to know how to use HP support assistant.

Refer to this article to know more information about Improving Video Game Performance or FPS on your PC.

Also, try the steps recommended below.

If you have an NVIDIA graphics card on your PC try the steps recommended below. 

Try going into NVIDIA Control panel > Manage 3D Settings > Global Settings > Power Management > Prefer Max Performance. Then Apply, and then try running your game on battery.
 
Battery Performance: Seton High Performance.

* Advanced Battery Performance: Edited to use a minimal of 60% of the CPU.

If the issue still persists try performing a complete system recovery on your PC and check if it helps.

Refer to this article to know more information about performing a system recovery on your PC.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

[Raheel96]

Hello so what fixed it was for some reason the GPU in the game was seletced as the Dedicated GPU but the laptop was still using the intergrated GPU to run hence why it was so weak and slow. I used CPU Z and that by default had the I-GPU selected, i clicked on RTX 2060 MAXQ and that fixed my issue.

[Nirvana_95]

That's great!

Thanks for keeping me posted.