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Solved!
Ram UPGRADE HP Pavilion
01-07-2021 12:58 PM

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Hello guys,
I recently found out that my notebook has 1 extra slot of RAM. I want to upgrade it, but it kinda confusing. I can't find anywhere if the actual RAM card is dual channel or not (if it is, i only want extra 8GB. i don't want to buy a 16gb ram card). Second, in the notebooks specs it says that it is 2400mhz, but when i check it in task manager, it says 2666mhz. Can you guys give me some details of what should i do to make a smart choice?
Thank you very much and stay safe.
Solved! Go to Solution.
01-07-2021 01:28 PM

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There are indeed 2 slots. The laptop uses DDR4-2666 SO-DIMM but it "bridges" meaning downclocks to 2400 speed. So when you look at the modules actually installed they are 2666 modules. And if you install a matched pair or a pair with the same specs and size (gigs) you get dual channel operation. So your thinking is right: get a second 8 gig module of DDR4-2666 but get regular factory type memory not any gaming or HyperX or stuff like that. Crucial, Hynix, Samsung, etc.
Relevant specs on p. 4 and "how to" on p. 44.
You can order an 8 gig module here:
Post back with any more questions and please accept as solution if this is the info you needed.
01-07-2021 02:28 PM

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I have the same question.
I am perplexed, however, that you say adding another 8Gb of RAM is possible and yet the manual that you have linked (thank you) gives a max RAM spec of 8Gb :
Two SODIMM slots - customer non-accessible/non-upgradeable
DDR4-2400 Dual Channel Support (DDR4-2666 bridge to DDR4-2400)
Supports up to 8 GB max system memory
4 GB (4 GB × 1)
6 GB (2 GB × 1 + 4 GB × 1)
8 GB (8 GB × 1)
(my highlighting)
It is a shame if this limit is correct as I could do with the extra RAM.
Please can you confirm.
My notebook is a Pavilion - 15-bc403na
01-08-2021 05:58 AM

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The Manual is in error. HP issues more models of laptop than probably the rest of the industry combined and these Manuals get put out there with little editing sometimes.
01-08-2021 09:44 AM

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Sorry to bother you again, but i found on their website a ram card.
https://eu.crucial.com/memory/ddr4/ct2k8g4sfra266/ct18815976
is it ok? I see that there are 2 of 2666mhz. I wanted to buy only one, to work with the one i have already, but i don't think it will match.
thank you very much,
Adrian.
01-08-2021 11:53 AM

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I don't know if the one i have is 2666. Because if it is, i would just buy this one https://eu.crucial.com/compatible-upgrade-for/hp---compaq/pavilion-15-bc414nq#memory and spend less money.
01-09-2021 06:03 AM

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You can actually identify the memory in your laptop without opening it:
01-11-2021 02:46 AM

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New RAM stick installed over the weekend. All fully working and 16Gb of RAM now operational.
Thanks for your help and your reassurance that the manual is wrong.

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