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HP Recommended
1XN28EA
Microsoft Windows 10 (64-bit)

Hi I bought this computer: https://www.amazon.it/HP-1XN28EA-Portatile-i3-6006U-ITALIANO/dp/B073XF1VMK

 

That I didn't received yet but I already bought the ram too, this one: https://www.amazon.it/gp/product/B01N0V41QP/ref=oh_aui_detailpage_o02_s00?ie=UTF8&psc=1

 

My question is this ram ok? I noticed later that it is a 1.2V

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Probably. When you receive the laptop and open it up to add memory you will likely see the existing memory is DDR4-2400 and the motherboard downclocks it to 2133 speed. So this DDR4-2133 you bought will likely be fine but there is an outside chance you will not get dual channel operation. 

 

Here's the Service Manual for your new laptop:

 

Manual

View solution in original post

1 REPLY 1
HP Recommended

Probably. When you receive the laptop and open it up to add memory you will likely see the existing memory is DDR4-2400 and the motherboard downclocks it to 2133 speed. So this DDR4-2133 you bought will likely be fine but there is an outside chance you will not get dual channel operation. 

 

Here's the Service Manual for your new laptop:

 

Manual

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