Ram Upgrade problems

[shamrock666]

I been wanting to get more mileage out of this Hp Omni all in one computer I bought a few years back. So I decided to add another 4gb ram into it. I looked up the exact ram type on the spec page on this site. It says its 4gb DDR3 PC3-10600 1333 mhz 200 pin. I had a hard time finding an exact match, but I found one on newegg. It said it was upgrade memory guaranteed to work on all Dell computers. I was a little concerned, but since the specs matched exactly, I didn't think it mattered.

Well I got the ram stick in today and added it into the empty slot on top. I closed everything up, started up my computer to first, see that the system read it, then to test the difference in performance. Well, it didn't boot at all. I got a message from Windows about the boot loader was not found. I have a disc and ran the option to repair. After much time, it finally finished and restarted with an error that no Windows installation was found. I used my labtop to search online for answers.

I discovered this is a pretty common problem after adding new ram . Somebody with the same issue as me shared after they removed the new ram, their computer started normally again. Then I also seen somebody else shared that the exact ram specs are not guaranteed to work if they are manufacturer specified ram sticks. I don't know if that is true or not, but I discovered my computer did start again after I removed the new ram.

I don't know what to do. I would really like to add that empy slot,but I'm afraid I'll buy another stick that won't work and I can't return. I also considered I may not have installed it correctly, but it appeared to only fit one way and I was really careful about placing it in the slot.

Here is the information I found on the spec page about my ram: (my model is 64 bit)

Memory

4 GB

• Amount: 4 GB

• Speed: PC3-10600 MB/sec

• Type: DDR3-1333

Memory upgrade information

• Single channel memory architecture

• Two 200-pin DDR3 SODIMM sockets

• Supports the following:

  • PC3-8500 (DDR3-1066)

  • PC3-10600 (DDR3-1333)

• Non-ECC memory only, unbuffered

• Supports 1 GB, 2 GB, and 4 GB DIMMs

• Supports up to 4 GB on 32-bit* systems

• Supports up to 8 GB on 64-bit systems

Here is the information about the add-on I purchased:

Model Brand AddOn - Memory Upgrades

Model A3761100-AA

Details

Capacity 4GB

Type 200-Pin DDR SO-DIMM

Speed DDR3 1333 (PC3 10600)

Cas Latency 9

Voltage 1.5V

ECC No

Buffered/Registered

Unbuffered

Compatible System Dell:
Latitude e5410
Latitude e5510

Is there a reason why this particular ram won't work? Then if so, what do I need to look for next time to guarantee I'm buying the right one? Except the stuff about the Dell, I see the exact same information. Then if this stick should work, what did I not do correctly while installing it? Any information would be much appreciated and thank you for listening if you made it to the end of my windy explanation.

[banhien · Accepted solution]

Hi,

Have you check the following vendor ?

   http://www.crucial.com/usa/en/compatible-upgrade-for/HP---Compaq/hp-omni-120-1034

the main points could be  CL=11 • Unbuffered • NON-ECC 

Regards.

[shamrock666]

Thanks for sharing that. I was actually looking for that page last night and couldn't find it. I noticed the ram sticks on that page are all 1600 mhz and the one currently inside my computer is 1333 mhz. I suppose it doesn't matter if you buy and replace them as a set.

I guess I'm too cheap to replace a ram that is still working. I did find one last night on Amazon that was 1333 mhz and was also Crucial brand just like the ones on that link. I confirmed with the seller my model and the option to return if it doesn't work. So hopefully I got it right this time.

Thanks for sharing that. I will let you know if it works when I get it the mail. For future reference, I'll be more careful when purchasing replacement parts.