• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎12-02-2018 01:23 AM

HP Recommended
Product: Hewlett-Packard
Operating System: Microsoft Windows 7 (64-bit)

I would like to upgrade my RAM from 8GB - 16GB Elitebook Laptop i5 vPro is it possible?

3 REPLIES 3

‎12-02-2018 05:56 AM

HP Recommended

Welcome to the HP Support Community @Sayonara3515

 

To better assist you, the members will need the exact model number or product number of your laptop/desktop???

 

HP Notebook PCs - How Do I Find My Model Number or Product Number?

 

https://support.hp.com/us-en/document/c00033108

 

REO

 

PLEASE DO NOT POST ANY SERIAL NUMBERS

Was this reply helpful? Yes No

‎12-02-2018 05:27 PM - last edited on ‎12-03-2018 11:00 AM by Retired

HP Recommended

[Personal Information Removed]

Additinal Information that i think will be helpful
CPU
Intel Core @ 2.60GHz

Ivy Bridge 22nm Technology

Motherboard
Hewlett-Packard 179B (U3E1)

 

Graphics
Generic PnP Monitor (1366x768@40Hz)
Intel HD Graphics 4000 (HP)

 

BTW Thanks for replying so fast

Was this reply helpful? Yes No

‎12-02-2018 06:12 PM

HP Recommended

@Sayonara3515

 

That is not the Product Number of you laptop!!!

 

That is your COA:

 

If you know how to edit your post, please delete the COA:

 

We still need a product or model number???

 

REO

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.