• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎11-03-2023 05:16 PM

HP Recommended
Product: HP 14 Laptop (30J32AV)
Operating System: Microsoft Windows 11

I would love to know if my laptop HP 14 Laptop (30J32AV) would support this Corsair Vengeance DDR4 16GB 3200MHz upgrade. Plan to remove the old 4gb Samsung, and install just this one 16gb Corsair in slot 1.

Thank you

Category:
2 REPLIES 2

‎11-03-2023 06:04 PM - edited ‎11-03-2023 06:09 PM

HP Recommended

I did some research and got this one:

to get the maximum amount of RAM a system can support

go to the Command Prompt, type this command

"wmic memphysical get maxcapacity"

my system shows

"MaxCapacity
33554432"

so my system can support up to 32GB of RAM

using CPU-ID I can see that my system has 2 slots

one already has a 4GB DDR4-3200 (1600MHz) Samsung, the other is empty
in Windows Task Manager it says

"Speed: 3200 Mhz

Form factor: SODIMM" 

so I guess throw out the old memory

and install just this Corsair Vengeance DDR4 16GB 3200MHz is ok

 

 

Was this reply helpful? Yes No

‎11-03-2023 09:38 PM

HP Recommended

@nosxman 

 

The model of your machine could be ending with TU for example

 

             https://support.hp.com/au-en/document/c07606831

 

It is much better to use SAME Samsung RAM. I bought RAM from Crucial which says fully compatible but I had to return it and bought Samsung RAM on Amazon.

 

Does Corsair guarantee that ?

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.