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‎02-24-2023 08:00 PM - last edited on ‎02-25-2023 12:45 PM by Retired

HP Recommended
Product: HP Stream - 14-cb172wm
Operating System: Microsoft Windows 11

Hello, 

I would like to find an 8GB Ram for my laptop HP Stream Laptop 14-cb172wm (Windows 11 Home), SN# [personal info removed]. Please could you provide me the correct product details of the Ram so I can look it up on Amazon and purchase. Thank you.

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3 REPLIES 3

‎02-24-2023 10:24 PM - edited ‎02-24-2023 10:25 PM

HP Recommended

Hi:

 

The Crucial memory report for your notebook indicates the memory is non-removable.

 

HP - Compaq HP Stream 14-cb172wm | Memory RAM & SSD Upgrades | Crucial.com

 

However, the parts list for your notebook indicates that it comes with a removable 4 GB memory chip.

 

HP PartSurfer

 

Since the service manual on your notebook's support page is of absolutely no help, since it lists a different model notebook that uses DDR3L-1600 memory...

 

HP Stream - 14-cb172wm Manuals | HP® Customer Support

 

The Intel specs for your notebook's processor indicates that it should support 1 x 8 GB of memory.

 

Intel Celeron Processor N4000 4M Cache up to 2.60 GHz Product Specifications

 

The only suggestion I can offer would be to try the Crucial 8 GB memory chip that might work.

 

You may want to buy it on Amazon where hopefully you can return it if it doesn't work.

 

Crucial 8GB DDR4-2666 SODIMM | CT8G4SFRA266 | Crucial.com

 

Crucial RAM 8GB DDR4 2666 MHz CL19 Laptop Memory CT8G4SFRA266 (amazon.com)

 

 

 

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‎03-31-2023 12:18 PM

HP Recommended

Paul

The Stream notebook I am working on belongs to an 88-year-old lady at or church who uses it for email and some shopping (Amazon). She has satellite internet service. The combination of the internet speed and notebook speed is perhaps worse than dial up used to be. So, I am just trying to improve her user experience a bit.

Thank you for your suggestion, I'll give it a try.

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‎03-31-2023 12:20 PM

HP Recommended

You're very welcome. 

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