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HP Pavilion Notebook - 15-ab143cy (Touch) (ENERGY STAR)

A friend recommended me to upgrade the RAM  (they said I could to improve the performance) but I am not sure if that's true or if it is, how to go about it. Any guidance would greatly be appreciated. 

 

Product number: [Personal Information Removed]
BIOS:F.15-10/07/2015
Total memory:8.00 GB
Processor name: AMD A6-6310 APU with AMD Radeon R4 Graphics

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Yes, you can install another 8 GB DDR3L-1600 memory chip in the available empty memory slot.

 

See chapter 1 of the service manual for the memory upgrade information:

 

c04775872.pdf (hp.com)

 

Chapter 5 has the memory removal and replacement procedure.

 

This should be a compatible 8 GB memory chip to install:

 

Crucial RAM 8GB DDR3 1600 MHz CL11 Laptop Memory CT102464BF160B at Amazon.com

View solution in original post

1 REPLY 1
HP Recommended

Yes, you can install another 8 GB DDR3L-1600 memory chip in the available empty memory slot.

 

See chapter 1 of the service manual for the memory upgrade information:

 

c04775872.pdf (hp.com)

 

Chapter 5 has the memory removal and replacement procedure.

 

This should be a compatible 8 GB memory chip to install:

 

Crucial RAM 8GB DDR3 1600 MHz CL11 Laptop Memory CT102464BF160B at Amazon.com

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