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‎10-30-2020 06:18 PM

HP Recommended
Product: HP Notebook - 15-db1003ca
Operating System: Microsoft Windows 10 (64-bit)

I've been using this computer for months now, and i just realized it uses 5.95 ram instead of the 8 ram its supposed to. Anyone know how to fix this?

1 REPLY 1

‎10-30-2020 07:16 PM

HP Recommended

Hi:

 

HP released this document a while back, which explains the memory shortage...

 

https://support.hp.com/us-en/document/c06526774

This seems to only apply to certain models with the AMD Ryzen processors.

Info on Microsoft PlayReady.

https://www.microsoft.com/playready/overview/

 

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