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‎12-26-2019 01:19 PM

HP Recommended
Product: Envy X360-13-ar0118au
Operating System: Microsoft Windows 10 (64-bit)

I wanted some clarification regarding the type of ram on the envy x360 . Is the onboard ram dual or single channel as the spec sheet only mentions that there is a single 8 gigabyte memory stick .

Thanks 

2 REPLIES 2

‎12-26-2019 01:42 PM

HP Recommended

Hello, in effet you have in factory 8 gigabytes of RAM: 

https://support.hp.com/us-en/product/hp-envy-13-ar0000-x360-convertible-pc/26084836/model/32796785/d...

 

It is mentioned "onboard", si I am sorry but it is probably soldered.. If you want, you can check your service and maintenance guide: 

http://h10032.www1.hp.com/ctg/Manual/c06262637

 

You can see any mention to add more RAM, so unfortunately you can't in this model.. 

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

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‎12-26-2019 01:45 PM

HP Recommended

@Archith1 

 

Its specs

 

    https://support.hp.com/au-en/document/c06503615

 

which shows it has one piece

 

   8 GB DDR4-2400 SDRAM (onboard)

 

Therefore it runs as single channel memory. You can check yourself using CPU-Z

 

Regards.

 

 

BH
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