• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎04-15-2021 01:41 PM - edited ‎04-15-2021 01:42 PM

HP Recommended
Product: envy 14 2014ee
Operating System: Microsoft Windows 10 (64-bit)

Hello i have hp laptop envy 14 2014ee beat edition i want to ask if I can upgrade the ram, the total ram now is 6gb and I want to upgrade it to 8gb or 12gb can I do that and which ram brand good to use and speed, capacity, volt?  Can you send me link to buy the ram? Thanks 

1 REPLY 1

‎04-15-2021 01:49 PM

HP Recommended

@liamkaabi 

 

It is too old, I can't get its official specs but using specs from a newer machine

 

          https://support.hp.com/au-en/document/c02540077

 

which show it supports 8GB (2 x 4GB) max. You machine currently has 6GB (2GB + 4GB) you can replace 2GB with 4GB, same as existing 4GB.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.