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HP Recommended
Pavilion gaming 15
Microsoft Windows 10 (64-bit)

I think my ram slot 2 is broken. I had an Adata 8GB 2400 MHz and the original one in both slots at one time. Now, my original ram is an 8GB 2666 MHz. Not sure what happened but it was fine until I opened 16 tabs of web browser. The laptop crashed and beep 3 long 2 short.

 

I tried taking the Adata ram out, the original ram in slot one, the laptop runs normally. Bought an Adata 8GB 2666 MHz, plugged into slot 2, beep code 3.2 again. Switch the Adata to slot 1, left slot 2 empty, the laptop runs normally as well.

 

Is there a solution to this? I would really appreciate every help.

1 REPLY 1
HP Recommended

Hello

[start]
This is an automatic response
in order to avoid writing the same thing each time

Some elements may therefore not apply to you 
To be able to answer you effectively, we need some information

 

we need the exact model of your computer, and the product number
To find it follow this
for a desktop computer

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support
and for a laptop
HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

Give the full name with the product number P / N


this is not a model:
HP Desktop M01-F1xxx
the requested product number must look like this
Product Number: 9EE50AA # ABA
the model corresponding to this number will therefore be
HP Desktop - M01-F1033wb

Give the full version of windows

for windows 10 type winver in the search box
if you give the best information
your problem could have a solution more quickly (depending on the difficulty, of course)
Learn how to use the Community

 

Advice for asking the "Very Best Question"

 

First-Time-Here-Learn-How-to-Post-and-More

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I have a little trouble understanding you ..
if you only use just the original memory module in slot one or slot two, do you have the same problem?

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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