-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Ram upgrade - 16GB?

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
08-26-2018 03:46 AM
Product: Pavilion 15-CC738TX
Operating System: Microsoft Windows 10 (64-bit)
Hi HP, I really wanted to upgrade my RAM but im not really sure if my notebook can support upto 16gb with 2400mhz RAM.
Solved! Go to Solution.
1 ACCEPTED SOLUTION
Accepted Solutions
08-26-2018 06:29 AM
From p. 2 of the Service manual:
Memory
Two SODIMM memory module slots, non-customer-accessible/non-upgradable
Supports up to 16-GB of system memory
DDR4-2133 channel support (DDR4-2400 downgrade to DDR4-2133)
Pages 37-42 show "how to".
Your laptop actually could support 2 x 16 gig modules of DDR4-2400 SO-DIMM:
Fom this link you can buy 32 or 16 gig kits:
Post back with any more questions and please accept as solution if its the info you needed.
3 REPLIES 3
08-26-2018 06:29 AM
From p. 2 of the Service manual:
Memory
Two SODIMM memory module slots, non-customer-accessible/non-upgradable
Supports up to 16-GB of system memory
DDR4-2133 channel support (DDR4-2400 downgrade to DDR4-2133)
Pages 37-42 show "how to".
Your laptop actually could support 2 x 16 gig modules of DDR4-2400 SO-DIMM:
Fom this link you can buy 32 or 16 gig kits:
Post back with any more questions and please accept as solution if its the info you needed.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.