-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Ram upgrade HP pavilion 15 n028ss

Create an account on the HP Community to personalize your profile and ask a question
08-07-2024 06:45 AM
Hello everyone.
I have an HP Pavilion 15 n028ss with 8 GB of RAM and I need to know what the maximum RAM capacity that the computer supports is and which ones would be compatible. I have seen forums where they say that the maximum RAM is 12 GB and others where they indicate 16 GB.
On the other hand, the equipment updater on the Cruzial website indicates that there is no RAM available for this computer.
I would appreciate any help in this regard.
Thank you in advance for your time.
Solved! Go to Solution.
Accepted Solutions
08-07-2024 07:37 AM - edited 08-07-2024 07:41 AM
Hi:
Your notebook can support 2 x 8 GB of DDR3L-1600 memory.
The 12 GB maximum listed in the service manual is not correct.
This is the Crucial part number for the compatible 8 GB memory chip:
Crucial RAM CT102464BF160B 8 GB DDR3L1600 MHz CL11 Memoria Portátil : Amazon.es: Informática
08-07-2024 07:37 AM - edited 08-07-2024 07:41 AM
Hi:
Your notebook can support 2 x 8 GB of DDR3L-1600 memory.
The 12 GB maximum listed in the service manual is not correct.
This is the Crucial part number for the compatible 8 GB memory chip:
Crucial RAM CT102464BF160B 8 GB DDR3L1600 MHz CL11 Memoria Portátil : Amazon.es: Informática
08-27-2024 08:57 AM
Hi Paul, I received the RAM modules you recommended and installed them without any problems.
The computer is working perfectly and I have noticed a significant improvement in performance.
Thanks again for your assistance.