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HP Recommended
Microsoft Windows 10 (64-bit)

Hello everyone.
I have an HP Pavilion 15 n028ss with 8 GB of RAM and I need to know what the maximum RAM capacity that the computer supports is and which ones would be compatible. I have seen forums where they say that the maximum RAM is 12 GB and others where they indicate 16 GB.
On the other hand, the equipment updater on the Cruzial website indicates that there is no RAM available for this computer.
I would appreciate any help in this regard.
Thank you in advance for your time.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Your notebook can support 2 x 8 GB of DDR3L-1600 memory.

 

The 12 GB maximum listed in the service manual is not correct.

 

This is the Crucial part number for the compatible 8 GB memory chip:

 

Crucial RAM CT102464BF160B 8 GB DDR3L1600 MHz CL11 Memoria Portátil : Amazon.es: Informática

 

 

View solution in original post

5 REPLIES 5
HP Recommended

Hi:

 

Your notebook can support 2 x 8 GB of DDR3L-1600 memory.

 

The 12 GB maximum listed in the service manual is not correct.

 

This is the Crucial part number for the compatible 8 GB memory chip:

 

Crucial RAM CT102464BF160B 8 GB DDR3L1600 MHz CL11 Memoria Portátil : Amazon.es: Informática

 

 

HP Recommended

Thank you very much again Paul for your time and your quick attention and response.
I have already ordered the product and as soon as I have it I will let the forum know what results I see.
Thanks again.

HP Recommended

You're very welcome.

 

Glad to have been of assistance.

 

Cheers,

 

Paul

HP Recommended

Hi Paul, I received the RAM modules you recommended and installed them without any problems.
The computer is working perfectly and I have noticed a significant improvement in performance.
Thanks again for your assistance.

HP Recommended

Anytime.

 

Glad to have been of assistance and thanks for letting us know how your notebook's memory upgrade project went.

 

Cheers,

 

Paul

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