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‎02-27-2017 11:08 AM

HP Recommended
Product: Pavillon 17-e112dx
Operating System: Microsoft Windows 10 (64-bit)

I want to uprade my Ram. I currently have 4 Gigs. What do I need to look for when buying new Ram? I have 2 slots according to what I've researched. Maximum Ram I can use is 32 Gig. Is this correct? 16 Gig will be fine with me though. If I am able to upgrade according to my specs.

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-27-2017 05:09 PM

HP Recommended

Yeah some of the Manuals say 12 gigs maximum but you can install 16 gigs. 2 x 8 of DDR3L-1600 and it should be low voltage 1.35 volt. Not sure where you saw it can take 32 gigs. You might have looked up the specs of the chipset but that is not how to do it. The chipset can allow 4 slots x 8 gigs but no single module bigger than 8 gigs and you only have 2 slots. 

 

If this is "the Answer" please click "Accept as Solution" to help others find it. 

View solution in original post

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7 REPLIES 7

‎02-27-2017 11:20 AM

HP Recommended

@Oz44

 

This is an odd one.

 

Support for up to 12288 MB of system RAM???

 

Your manual here.

 

http://h10032.www1.hp.com/ctg/Manual/c04069163

 

Look at page 6.

 

REO

 

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‎02-27-2017 11:23 AM

HP Recommended

What is the odd part?

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‎02-27-2017 11:36 AM

HP Recommended

@Oz44

 

The manual says 12GB max ram???

 

Most of the time it would be 8GB, 16GB or 32GB???

 

Then your specs say 8GB max???

 

http://support.hp.com/us-en/document/c04176483

 

REO

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‎02-27-2017 11:39 AM

HP Recommended

Oh right I know. I looked up the motherboard and it says it supports 32 G. Then it says 8 G there. Im confused too. Any way you can find out for sure? Or is it 8 G max?

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‎02-27-2017 03:18 PM

HP Recommended

Does anyone know the answer to this dilemma?

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‎02-27-2017 05:09 PM

HP Recommended

Yeah some of the Manuals say 12 gigs maximum but you can install 16 gigs. 2 x 8 of DDR3L-1600 and it should be low voltage 1.35 volt. Not sure where you saw it can take 32 gigs. You might have looked up the specs of the chipset but that is not how to do it. The chipset can allow 4 slots x 8 gigs but no single module bigger than 8 gigs and you only have 2 slots. 

 

If this is "the Answer" please click "Accept as Solution" to help others find it. 

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‎02-27-2017 08:03 PM

HP Recommended

Thank you so much for the help.

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