• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Hp pavilion 15-cc087nia
Microsoft Windows 10 (64-bit)
Hi,
I need help with you. I'm facing a big problem with my laptop concerning memory.
I have an HP PAVILION 15-cc087nia. Ram on board is 4gb 2133mhz.
I use software like adobe indesign, illustrator & photoshop. The 4gb cannot support it. I want to upgrade the ram.
What ram can i use for the upgrade ??
I have done an online scan on crucial website. It says he has nothing


Thanks
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended


Manual: see page 2 , 41
http://h10032.www1.hp.com/ctg/Manual/c05705784

Specs: https://support.hp.com/in-en/document/c05590931

Your laptop comes with 7th Gen Intel core processor.

There are 2 slots for RAM. One is already housing 4gb stick.

You can upgrade max to 16gb (two 8gb sticks of exact same configuration, voltage, speed as given in manual and each other)

I would also try upgrade HDD to 2.5 inch SATA SSD as it would give before performance boost including boot time.

View solution in original post

9 REPLIES 9
HP Recommended


Manual: see page 2 , 41
http://h10032.www1.hp.com/ctg/Manual/c05705784

Specs: https://support.hp.com/in-en/document/c05590931

Your laptop comes with 7th Gen Intel core processor.

There are 2 slots for RAM. One is already housing 4gb stick.

You can upgrade max to 16gb (two 8gb sticks of exact same configuration, voltage, speed as given in manual and each other)

I would also try upgrade HDD to 2.5 inch SATA SSD as it would give before performance boost including boot time.

HP Recommended
Thanks for your support.
What brand of RAM can i use in my laptop.

Thanks
HP Recommended


There are many good brands crucial, hynix, samsung, kingston.

HP Recommended
The biggest issue is with the agency.
They told me that i have to pu only HP ram on it or else my warranty will be void.
They don't have it and i check with many IT shop. They have kingston or crucial.

They told me also that if i put other brand. It can damage my motherboard. Because the laptop is too powerful.
HP Recommended


You'll not void warranty if you are going to upgrade RAM or SSD and you can do it with any good brands with the configuration given in manual.

But if you break something during the upgrade, it'll void the warranty.

HP Recommended
I will find a ram using the specs on the manual.

Thank you very much for your help.
HP Recommended


You're very welcome.

HP Recommended
Visruth
Do you think i can put INTEL OPTANE on my pavilion ??

Thanks
HP Recommended

No support for Intel optane.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.