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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Here's the Manual:
Memory Two SODIMM slots - customer non-accessible/non-upgradeable DDR4-2133 Dual Channel Support (DDR4-2400 bridge to DDR4–2133) Supports up to 16GB max system memory
So yes, it can use DDR4-2400 but will downclock to 2133 speed.
How to starts on p. 29. Flip it over and remove the back cover. Memory slots are exposed when you do this:
4 GB 2133 MHz 1.2v DDR4 shared 820569-005 8 GB 2133 MHz 1.2v DDR4 shared 820570-005
So you can add a 4 gig or an 8 gig to have 8 or 12 gigs or install a pair of 8 gigs to get to 16 gigs total.
Here is a matching 4 gig module for a very good price on ebay:
It is preferable to have an identical pair of modules so the memory runs in dual channel mode.
If this is "the Answer" please click "Accept as SOlution" to help others find it.
HP Recommended
Here's the Manual:
Memory Two SODIMM slots - customer non-accessible/non-upgradeable DDR4-2133 Dual Channel Support (DDR4-2400 bridge to DDR4–2133) Supports up to 16GB max system memory
So yes, it can use DDR4-2400 but will downclock to 2133 speed.
How to starts on p. 29. Flip it over and remove the back cover. Memory slots are exposed when you do this:
4 GB 2133 MHz 1.2v DDR4 shared 820569-005 8 GB 2133 MHz 1.2v DDR4 shared 820570-005
So you can add a 4 gig or an 8 gig to have 8 or 12 gigs or install a pair of 8 gigs to get to 16 gigs total.
Here is a matching 4 gig module for a very good price on ebay:
It is preferable to have an identical pair of modules so the memory runs in dual channel mode.
If this is "the Answer" please click "Accept as SOlution" to help others find it.
5
0
0
HP Recommended
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