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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Ram upgrade in hp 1000-1b09AU

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12-19-2018 04:14 PM
@KangSoapers
Welcome to HP Forums,
This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂
I see you need help in upgrading the Ram, on HP 1000-1b09AU Notebook PC. Don't worry as I have a few suggestions which should help you. However, to provide an accurate resolution, I need a few more details in order to check product specification.
- What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824 (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
- Did you check the specifications of your computer?
- Or look for your user guides for details?
Keep me posted for further assistance.
ECHO_LAKE
I am an HP Employee
12-24-2018 11:00 PM
-number of the products 1b09AU
- specification of my device
Processor : AMD A4-3330MX APU with Radeon(tm) HD Graphich 2.30 GHz
Installed RAM : 2GB
System type : 64-bit Operating system, x64-based processors
- I lost my user guide
12-25-2018 03:52 AM
Hi @KangSoapers, I am the Mr.Robot. It looks like you were interacting with @Echo_Lake, but he is out of the office today, so I'll take over from here.
I understand you would like to upgrade the memory on your laptop.
Don't worry I'll try to help you out.
I have checked the specifications of your laptop and your laptop can support up to 16GB of memory.
And it can support the memory in the following configuration.
16-GB (8-GB × 2)
12-GB (8-GB + 4-GB)
8-GB (8-GB × 1 or 4-GB × 2)
Please find the part number listed below.
Memory module (PC3, 12800, 1600-MHz):
8-GB 693374-001
4 GB 641369-001
2 GB 652972-001
Refer the laptop user guide to know more information about memory. Click Here
Note: Refer page 21 for more information.
Refer the product specifications page for more information. Click Here
You can purchase the part from HP parts store using this link. Click Here
Hope this answers your query!
Have a pleasant day ahead! 🙂
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
A4Apollo
I am an HP Employee