• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎06-23-2025 11:33 AM

HP Recommended
Product: HP ProBook x360 11 G1 EE
Operating System: Microsoft Windows 10 (64-bit)

I need help with the specific handling on how to upgrade my HP ProBook x360 11 G1 EE onboard system Ram from 4GB to 8GB.

1 REPLY 1

‎06-23-2025 11:45 AM

HP Recommended

Unfortunately, the answer is simple.

 

The onboard memory is an integral part of the motherboard and cannot be upgraded.

 

If you want 8 GB of memory in your notebook, you would have to find and buy one of the supported motherboards that come with 8 GB of onboard memory that are listed in chapter 3 of the service manual at the link below:

 

HP ProBook x360 11 G1 Education Edition Maintenance and Service GuideIMPORTANT! This document is int...

 

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.