• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Pavilion Laptop PC 14-dv1000 (464V0AV)
Microsoft Windows 11

i guys i am looking to upgrade ram for my laptop. i am planning to go add an DDR4 16gb ram. is it a good option

1 REPLY 1
HP Recommended

Hi:

 

See chapter 1 of the service manual for the memory upgrade info.

 

Maintenance and Service Guide (hp.com)

 

It appears that the 14-dv1xxx model series has one or two memory slots depending on what graphics adapter is installed.

 

The models with the discrete graphics have one memory slot and can support up to 1 x 16 GB of memory.

 

The models with the onboard Intel graphics have two memory slots and can support up to 2 x 8 GB of memory.

 

If your notebook has two memory slots and you want to install more memory than is specified in the service manual, you can do this to confirm how much memory your notebook will support:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.