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‎08-08-2018 02:21 AM

HP Recommended
Product: HP-15QBY003AU
Operating System: Microsoft Windows 10 (64-bit)
Can anybody let me know which 4 GB ram is available to upgrade my hp-15qby003au laptop? I have 4gb ddr4 now, want to upgrade it to 8gb
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-08-2018 02:49 PM - edited ‎08-08-2018 02:52 PM

HP Recommended

Hate to wade in but there is no such thing as DDR4-1600. This is a complicated question however, because this is an AMD machine and it runs the memory at 1866 mhz but there is also no such a thing as DDR4-1866. 

 

Problem is that is not the right manual. This is a much newer machine than reflected in that manual. A6-9220 APU

 

Manual (correct)

 

DDR4-1866 dual channel support (DDR4-2400 bridge to DDR4-1866)

 

So you should and must use DDR4-2400 and the system will downclock it to run at 1866 speed. 

View solution in original post

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8 REPLIES 8

‎08-08-2018 02:39 AM - edited ‎08-08-2018 02:57 PM

HP Recommended

Hello,

 

I did some research online and based on what I found, you need RAM chip of DDR4-1600 type

 

You can get one module of 4 GB and add it to your existing configuration (you will end up with 2x4 = 8 GB)

 

or

 

You can get one of 8 GB and remove the existing one

 

How to do it, please in the manual, page 29/39  >> http://h10032.www1.hp.com/ctg/Manual/c04763999

 

Memory can be purchased from any reputable tech repair shop or online

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‎08-08-2018 03:00 AM

HP Recommended
I don't find any 1600mhz available in Amazon, will a 2400mhz one work ?
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‎08-08-2018 11:31 AM - edited ‎08-08-2018 02:58 PM

HP Recommended

I would not mix 1600 and 2400  - may cause issues, unbootable PC, Blue Screen of Death, etc.

 

If your current one is 1600 , your additional needs to be 1600, as well.

 

You can double check what your existing one is by using the free trial version of AIDA64 >> https://www.aida64.com/downloads/MTZlYWEwZTM=

 

If nothing is available on Amazon, check elsewhere, too.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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‎08-08-2018 02:49 PM - edited ‎08-08-2018 02:52 PM

HP Recommended

Hate to wade in but there is no such thing as DDR4-1600. This is a complicated question however, because this is an AMD machine and it runs the memory at 1866 mhz but there is also no such a thing as DDR4-1866. 

 

Problem is that is not the right manual. This is a much newer machine than reflected in that manual. A6-9220 APU

 

Manual (correct)

 

DDR4-1866 dual channel support (DDR4-2400 bridge to DDR4-1866)

 

So you should and must use DDR4-2400 and the system will downclock it to run at 1866 speed. 

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‎08-08-2018 02:59 PM

HP Recommended

@Huffer

 

Thank you for stepping in. It looks like I checked a wrong manual. My fault.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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‎08-08-2018 03:12 PM

HP Recommended

Very easy to do, unfortunately and I apologize but wanted to stop the OP from buying anything they could not use ASAP. 

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‎08-09-2018 12:18 AM - edited ‎08-09-2018 12:26 AM

HP Recommended

https://www.amazon.in/Crucial-Single-PC4-19200-Unbuffered-260-Pin/dp/B019FRDKWI

 

so this will work right, if yes I can buy this right away

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‎08-09-2018 04:51 AM

HP Recommended

Yes thats the right stuff

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