• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎09-23-2020 06:45 AM

HP Recommended
Product: Hp pavilion 15 notebook pc /model :15-n240se
Operating System: Microsoft Windows 10 (64-bit)

Hello 

I have laptop (HP PAVILION 15 NOTEBOOK PC)

Model : 15-n240se 

My first Q. Is:

Can I upgrade my ram ? And if i can, to how many i can add ram ?

 

My second Q. Is :

Can I add ram from different company or should i use the same company as my device hold ?

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-23-2020 07:11 AM - edited ‎09-23-2020 09:43 AM

HP Recommended

Hi:

 

You can install 2 x 8 GB of memory in your notebook.

 

You don't have to install the exact same memory as what is in there now.

 

This would be a compatible 8 GB memory chip for your notebook...

 

https://www.crucial.com/memory/ddr3/ct102464bf160b/ct10810557

 

Below is the link to the service manual...chapter 5 has the memory removal and replacement procedure.

 

http://h10032.www1.hp.com/ctg/Manual/c04438537

 

View solution in original post

Was this reply helpful? Yes No
6 REPLIES 6

‎09-23-2020 07:11 AM - edited ‎09-23-2020 09:43 AM

HP Recommended

Hi:

 

You can install 2 x 8 GB of memory in your notebook.

 

You don't have to install the exact same memory as what is in there now.

 

This would be a compatible 8 GB memory chip for your notebook...

 

https://www.crucial.com/memory/ddr3/ct102464bf160b/ct10810557

 

Below is the link to the service manual...chapter 5 has the memory removal and replacement procedure.

 

http://h10032.www1.hp.com/ctg/Manual/c04438537

 

Was this reply helpful? Yes No

‎09-23-2020 08:06 AM

HP Recommended

Thanks 🍀

Was this reply helpful? Yes No

‎09-23-2020 09:43 AM

HP Recommended

You're very welcome.

Was this reply helpful? Yes No

‎09-23-2020 08:47 PM

HP Recommended

A new Q. Came up . . .

There are different voltages 1.5v and 1.35v

Is it safe to use either one of them or no ?

Was this reply helpful? Yes No

‎09-23-2020 08:53 PM

HP Recommended

You can only use DDR3L 1.35V memory in your  notebook.

Was this reply helpful? Yes No

‎09-24-2020 12:04 AM

HP Recommended

♥️

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.