-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -

Create an account on the HP Community to personalize your profile and ask a question
02-07-2021 08:06 AM
Is there a way or link I could get to upgrade the ram on my device. Is it even possible to upgrade the ram on my laptop to something like 8gb or 16gb?
Solved! Go to Solution.
Accepted Solutions
02-07-2021 08:29 AM
Hi:
Below is the link to the service manual for your notebook.
Chapter 1 has the memory upgrade info. According to the manual, the memory is not upgradable because your notebook is one of those that comes with an eMMC drive.
However this discussion indicates that the memory is upgradeable to 16 GB (2 x 8 GB).
Solved: Hp 14-an012nr Ram - HP Support Community - 6209139
The memory will only run in single channel mode because that is what chapter 1 of the service manual indicates for notebooks with removable memory.
This would be a compatible 8 GB memory module.
02-07-2021 08:29 AM
Hi:
Below is the link to the service manual for your notebook.
Chapter 1 has the memory upgrade info. According to the manual, the memory is not upgradable because your notebook is one of those that comes with an eMMC drive.
However this discussion indicates that the memory is upgradeable to 16 GB (2 x 8 GB).
Solved: Hp 14-an012nr Ram - HP Support Community - 6209139
The memory will only run in single channel mode because that is what chapter 1 of the service manual indicates for notebooks with removable memory.
This would be a compatible 8 GB memory module.