• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Notebook - 14-an012nr

Is there a way or link I could get to upgrade the ram on my device. Is it even possible to upgrade the ram on my laptop to something like 8gb or 16gb?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Below is the link to the service manual for your notebook.

 

HP Notebook PC (AMD) * Models: 14-an0XX * Models: 14-as0XX * Models: 14-au0XX * Models: 14z-an000HP ...

 

Chapter 1 has the memory upgrade info.   According to the manual, the memory is not upgradable because your notebook is one of those that comes with an eMMC drive.

 

However this discussion indicates that the memory is upgradeable to 16 GB (2 x 8 GB).

 

Solved: Hp 14-an012nr Ram - HP Support Community - 6209139

 

The memory will only run in single channel mode because that is what chapter 1 of the service manual indicates for notebooks with removable memory.

 

This would be a compatible 8 GB memory module.

 

Crucial 8GB DDR3L-1600 SODIMM | CT102464BF160B | Crucial UK

View solution in original post

4 REPLIES 4
HP Recommended

Hi:

 

Below is the link to the service manual for your notebook.

 

HP Notebook PC (AMD) * Models: 14-an0XX * Models: 14-as0XX * Models: 14-au0XX * Models: 14z-an000HP ...

 

Chapter 1 has the memory upgrade info.   According to the manual, the memory is not upgradable because your notebook is one of those that comes with an eMMC drive.

 

However this discussion indicates that the memory is upgradeable to 16 GB (2 x 8 GB).

 

Solved: Hp 14-an012nr Ram - HP Support Community - 6209139

 

The memory will only run in single channel mode because that is what chapter 1 of the service manual indicates for notebooks with removable memory.

 

This would be a compatible 8 GB memory module.

 

Crucial 8GB DDR3L-1600 SODIMM | CT102464BF160B | Crucial UK

HP Recommended

Is there a link or a specific model for the 16gb I can look for? I'm not the best at computer components, it'll be much appreciated if you could provide one of the two options please

HP Recommended

Yes, I gave you the link above.

 

You listed your location as the UK, so you would buy two of the 8 GB memory modules I posted above.

HP Recommended

Sorry I didn't see it untill now, my bad 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.