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‎04-30-2022 09:15 AM

HP Recommended
Product: HP Pavilion x360 14 Convertible PC 14-dy0000 (300N1AV)
Operating System: Microsoft Windows 11
  • Maximum memory configuration my device, pavillion x360 14-dy0167nia would support
Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-30-2022 09:23 AM

HP Recommended

Hi, @Aoskenni 

 

Below is the link to the service manual for your notebook.

 

Maintenance and Service Guide (hp.com)

 

See chapter 1 of the service manual for the memory upgrade info.

 

It has two memory slots and can supports 2 x 8 GB of DDR4-3200 memory.

 

Your notebook may support 2 x 16 GB of memory, and you can do this to see how much memory your notebook can actually support...

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

View solution in original post

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1 REPLY 1

‎04-30-2022 09:23 AM

HP Recommended

Hi, @Aoskenni 

 

Below is the link to the service manual for your notebook.

 

Maintenance and Service Guide (hp.com)

 

See chapter 1 of the service manual for the memory upgrade info.

 

It has two memory slots and can supports 2 x 8 GB of DDR4-3200 memory.

 

Your notebook may support 2 x 16 GB of memory, and you can do this to see how much memory your notebook can actually support...

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

1 person found this reply helpful
Was this reply helpful? Yes No
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