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HP Recommended

I want to upgrade the ram in my laptop. It currently has 4GB and I want to know the max amount of Ram that can be installed in my laptop. The serial number of my laptop is sn#[edited].

1 REPLY 1
HP Recommended

If this is the model of your notebook (17-cn0001tg) and it has an Intel® Pentium® Silver N5030 processor, it has two memory slots and can support 2 x 8 GB of DDR4-2666 MHz memory.

 

HP PartSurfer

 

Here's a picture of the motherboard your PC comes with which shows the two memory slots & there is also a picture of the motherboard in the above parts list.

 

Open Box Genuine HP 17-CN Motherboard Intel Pentium N5030 WIN M50452-601 | eBay

 

Below is the link to the service manual:

 

Maintenance and Service Guide

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