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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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HP Recommended
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Accepted Solutions
HP Recommended
Yes. Your laptop uses DDR4-3200 SO-DIMM memory. Get stock OEM product. Example: the SKHynix currently installed is OEM memory. Avoid performance or gaming RAM (Ripjaws, Vengeance, etc). HP provides memory that runs at the fastest speeds and best latency the motherboard can handle. Stock Crucial, Samsung, Timetec (Amazon's in-house brand made by Hynix)etc. will work
This is the Service Manual for the predecessor 15z-ec000 models but the procedure for replacing memory will be the same:
See pp. 28-32.
Post back with any more questions and please accept as solution if this is the info you needed.
HP Recommended
Yes. Your laptop uses DDR4-3200 SO-DIMM memory. Get stock OEM product. Example: the SKHynix currently installed is OEM memory. Avoid performance or gaming RAM (Ripjaws, Vengeance, etc). HP provides memory that runs at the fastest speeds and best latency the motherboard can handle. Stock Crucial, Samsung, Timetec (Amazon's in-house brand made by Hynix)etc. will work
This is the Service Manual for the predecessor 15z-ec000 models but the procedure for replacing memory will be the same:
See pp. 28-32.
Post back with any more questions and please accept as solution if this is the info you needed.
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