Ram upgrades

[Mercs1Fan]

I recently bought a new laptop and the specs on it are pretty good, but I did a bit of research and discovered the maximum ram is 16gb. I have no problem purchasing the ram cards to max it out, but I wanted to know if opening the computer up would void my warranty since it has no service panels and I would have to open the case to install them.

[GBL84 · Accepted solution]

Hello  Mercs1Fan,

Welcome to FORUM !!

Upgrading your computer's RAM or hard drive will not affect your HP warranty unless you break something during the upgrade process or the upgraded components damage your system.

You PC  will support belo details: 

Memory Two non-customer-accessible/upgradable memory module slots (Intel Core
processors)

DDR4-2133 dual channel support

Supports up to 16 GB of system RAM in the following conƭgurations

● 16384-MB total system memory (8192×2)
● 12288-MB total system memory (8192×1) + (4096×1)
● 8192-MB total system memory (8192×1) or (4096×2)
● 6144-MB total system memory (4096×1) + (2048×1)
● 4096-MB total system memory (4096×1)

Since it has Two non-customer-accessible/upgradable memory module slots.  We dont recommed you do that. Rather take it to Authorized Service Providers nearby.

Manual : http://h10032.www1.hp.com/ctg/Manual/c05087748-

 FOR Removal and replacement See page -56

For your reference/See this : https://www.mrmemory.co.uk/memory-ram-upgrades/hp/pavilion-notebook/15-ay039wm

Hope this helps, for any further queries reply to the post and feel free to join us again

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Thank You,

GBL84

I am not an HP Employee