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- Ran HP System Test on ENVY and received IRQ failed and ROM f...

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08-13-2022 12:44 PM
I run the HP hardware diagnostic tests on my Envy laptop and get failure messages on the Wireless IRQ Test and the ROM test. Is this a hardware or firmware issue?
08-13-2022 01:21 PM
Hello @BossJimGettys
Sorry to hear that you are having problems ... I would like to help you.
Correction:
Wireless IRQ Test <Passed>
Technical:
IRQ Test <Failed>
Technical / Firmware combination:
ROM Test <Failed>
Repeat test ...
(1) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)
https://support.hp.com/us-en/document/c04499777
See how it works:
https://www.youtube.com/watch?v=14GKIpGPNRM
(2) Please report your results