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‎09-25-2019 08:50 AM

HP Recommended
Product: HP Omen 17-an103nm, 4RQ69EA
Operating System: Microsoft Windows 10 (64-bit)

So today I had a weird freeze up followed by a restart. It bothered me so I ran the HP diagnostic tool.


This is the result: Q4MMA3-9AS9QC-MFPW3F-610H13

 

Apparently that's equal to error code 306. Which means failure of some kind related to the HDD. I'm actually using the HDD right now and there are no problems.

 

It's worth noting the model of my HP Omen has 2 drives. One NVME and One HDD. The error code occurs with the HDD.

 

What do I do?

1 REPLY 1

‎09-26-2019 05:42 AM

HP Recommended

Hi

Q4MMA3-9AS9QC-MFPW3F-610H139/25/19304StorageFloppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape DriveHard Disk 2 Quick Test Failure

 

So a replacement required.

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