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‎10-10-2024 05:13 PM

HP Recommended
Product: HP Notebook - 17-by0061st

Ran test for hard drive get this message failure ID 60FC6X-C5XC8R MFGJ3G - 61D803  Need help understanding this failure Id message.  If I need Hard drive what do I buy.  Says I have  ST1000LM035-1RK172 now

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1 REPLY 1

‎10-10-2024 05:45 PM

HP Recommended

Enter the required information at the link below and it should provide a report of the problem and the most likely way to fix it.

 

HP Customer Support - Service Center

 

You will probably be informed that you will need to replace the drive.

 

Your notebook came with a 1 TB 2.5" mechanical hard drive.

 

You have two options to upgrade the slow mechanical drive:

 

1. You can install a 2.6" SARA solid state drive (SSD).

 

A recommended replacement:

 

Amazon.com: Western Digital 1TB WD Blue SA510 SATA Internal Solid State Drive SSD - SATA III 6 Gb/s,...

 

2. Another option would be to replace the failed drive with an even better performing M.2 NVMe SSD, since chapter 1 of the service manual indicates those drives are supported.

 

HP 17 Laptop PC Maintenance and Service Guide

 

A recommended M.2 SSD:

 

Amazon.com: SAMSUNG 980 SSD 1TB PCle 3.0x4, NVMe M.2 2280, Internal Solid State Drive, Storage for P...

 

If you don't need 1 GB of storage, you can install a smaller capacity drive.

 

You will have to reinstall Windows on either drive.

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